How to Transform your business and take it to the Top

Have you thought about reaching the top of business, about excellence in business, and what it would mean for your business? 

I can think of three good reasons why excellence in business is important:

  • Excellent businesses are more profitable, and more sustainable.  They grow faster.  As an owner or manager you are much less likely to have sleepless nights worrying about cash flow and profitability, and spend more time with your family
  • Excellent businesses are good for the people who work in them, increasing employment & skills development opportunities
  • Excellent businesses benefit and lift their community

Yet 70% of businesses fail to achieve their true potential. And yet they are nearly there.  All the components are in place. It is just they are missing the essential ‘sauce’ that provides coherence and alignment in their business.

So I discussed this conundrum of business transformation with Michael Voss from  

For those of you who don’t know Michael, he helps leaders to grow personally so they can lead their businesses to the top using business excellence principles and practices that are based on the accumulated knowledge from the best organisations in the world.

He is a speaker, consultant, coach, and advisor, skilled at providing advice at all levels of organisations to develop sustainable high growth strategies and am passionate about driving high performance change.

Michael has a background in science, engineering, communications, research and development, manufacturing, leading high-growth companies and governance.

He has worked with the Baldridge Business Excellence Model for over 20 years, designing awards programmes, training judges, examiners, and award applicants.  Michael has led evaluation teams, and been involving in assessing hundreds of organisations from two person partnerships to multi-site companies in New Zealand and overseas.

He is the recognised ‘go to bloke’ for unlocking the barriers to growth in companies of all sizes and across all industries. And is the author of the soon-to-be-released book "The 7 Must Have High Performance Tools - for driving a high growth business”.

He blogs at MICHAELVOSSNZ.COM and runs regular webinars on integrating management systems and driving business growth.

I asked Michael five questions to explore “How to Transform your business and take it to the Top”:

1.    You describe yourself as a High Growth Business Enabler. What do you mean by that?

2.    And how do you apply excellence to business?

3.    How would you suggest our listeners get started?

4.    What results can people get?

5.    For the benefit of our listeners, can you go over this process?

Some takeaways you will find useful

  • “Excellence practices” are absolutely brilliant in solving problems in business. 
  • Financials are lag measures, and don’t help strategically with where the business is going.  The Baldridge business excellence framework provides some useful lead measures which can then be connected to lag measures such as financials, to become a very useful tool. 
  • Excellence has stood the test of time.  This is partly because it is non-prescriptive.  Businesses that score well on the Baldridge Business Excellence Framework outscore Standard and Poor’s companies 4.4:1, and they grow twice as fast as the typical ISO Certified company. 
  • Any business can work exceptionally well and impart significant growth in their businesses if they start to use the Business Excellence Framework to take them on that high growth path. 
  • Excellent businesses are more profitable and more sustainable.

To get more information or resources go to Michael’s website at or http://www.MICHAELVOSSNZ.COM

How Well is Your Business Performing?

When clients approach me for coaching, clients with businesses that are underperforming despite the crippling hours and effort the owner is putting into them, it is not just marketing that is holding them back.  It is the lack of control they have over their business, and eight times out of ten that lack of control comes down to a lack of knowledge of what is happening in the business.

For more than 28 years I’ve been helping small business owners plug the profit leaks in their business and restoring their cash flows by assisting them understand:

  • The strengths, weaknesses opportunities and threats of their business
  • Determine where they want to be – clear, achievable goals, and
  • How they are going to get there – their strategies to achieve their goals

This is sometimes known as the NOW – WHERE – HOW model.

If you would like to discuss with me how you might do that, book a Strategy Consult here.

© Copyright 2016 Adam Gordon, The Profits Leak Detective 

Add comment

Security code

Opt in above and get instant access to our exclusive report including…

Some profit losses are pretty obvious - so you fix them.
BUT, what if you don't know profits are leaking, cash out the door?
Possible leaks could be anywhere.
Are there some clues or symptoms that are tell-tales?

  • Get 21 Questions that help identify tell-tale clues of a profit leak.